Policies

Please review carefully before booking your appointment with The SkinRN.

Spa Etiquette

Quiet Entry Please: The is a shared wellness space, so I kindly ask that all clients enter the spa quietly and avoid phone conversations in the lobby. We want to be mindful of others receiving treatments nearby.

Restroom Location: Please use the restroom before entering the suite—it will be located to the right as soon as you step off the elevator.

By appointment only.
The booking calendar opens monthly.
Do not schedule appointments for the following month, even if dates appear available.
Appointments must be booked at least 48 hours in advance.
Appointments must be canceled or rescheduled at least 24 hours in advance to avoid a cancellation fee.
You will receive a confirmation via text or email.
If you do not receive a confirmation, your appointment is not confirmed.
Please contact The SkinRN directly to verify your booking.

A 50% NON-REFUNDABLE booking fee is required to secure your appointment.
This fee is applied to your total service cost.
The remaining balance is due at your appointment.
Accepted forms of payment: Exact Cash or Card only.
Zelle, Venmo, Apple Pay, and Cash App are NOT accepted.

A 10-minute grace period is provided.
After 15 minutes, your appointment will be canceled, and a new booking fee will be required to reschedule.
Late arrivals will result in a shortened service time.

Failure to show up or notify us of your absence will result in a charge of the full remaining balance.
If you are feeling unwell, please contact us immediately.
Do not attend your appointment sick. If you fail to notify us, it will be considered a no-call/no-show.

Local pickup is not available at this time.

No additional guests or children are allowed in the treatment room for safety and comfort.

Do not purchase or redeem multiple vouchers — they will not be accepted.

If you have any questions, feel free to reach out before booking. We appreciate your understanding and look forward to providing you with a luxurious experience at The SkinRN Esthetics.